Mobile Service

Designed for how service technicians actually work in the field, Mobile Service guides them easily through the service workflow with intuitive, process-driven tools for receiving, accepting, updating and completing work orders efficiently, whether they are connected to the enterprise network or working offline. Mobile Service provides your service technicians with on-demand, real time access to scheduling information, service history, inventory management, SLAs and more, all when they need it.

Real-time visibility between the field and the service center means your organization can make timely, cost-effective decisions about service delivery and ensure the process and data consistency across the entire life cycle. Mobile Service ensures all data, whether in the field or in the back office is real-time, accurate, relevant and contextual to the work at hand at the moment. From viewing service queues and customer histories to capturing parts information and customer signature, Mobile Service is the key to making your service workforce more efficient, improving your bottom life, raising your service levels and ultimately increasing your service revenues and transforming your service organization.

Product Features

• Guides workers easily through workflow
• Enables transmission between field and service center
• Captures all necessary information to complete jobs

More Information

Purchase and Demo Inquiries

• Contact Softechnologies sales team